12-Months Warranty | 30-Day Returns
At Cellutech, we want you to know exactly what to expect before you buy. Our condition grades are designed to give you a clear guide to the cosmetic appearance and functionality of each device.
All graded devices are fully tested, checked and cleaned before sale. Unless otherwise stated, refurbished and pre-owned devices are 100% fully functional.
| Condition | Appearance | Functionality |
|---|---|---|
| Brand New | Unused and in pristine cosmetic condition. No signs of wear, scratches or dents. | Fully functional and supplied in new condition. Packaging and seals may vary depending on the manufacturer or supplier. |
| Excellent | Almost no signs of wear. The body may have very light micro-scratches, not visible from a distance. Screens will have no scratches. | 100% fully functional. Minimum 80% battery capacity, with good performance for average daily use. All parts are tested, checked and cleaned. |
| Good | Light signs of wear. The body may have light micro-scratches, not visible during normal use. Screens will have no scratches. | 100% fully functional. Minimum 80% battery capacity, with good performance for average daily use. All parts are tested, checked and cleaned. |
| Fair | Visible signs of wear. The body may have scratches, marks or small dents that do not affect performance. Screens may have light scratches that may be slightly visible when the device is on. | 100% fully functional. Minimum 80% battery capacity, with good performance for average daily use. All parts are tested, checked and cleaned. |
Best for customers who want an unused device in pristine condition.
Ideal if cosmetic appearance is very important and you want a device that looks as close to new as possible.
A great balance between value and appearance, with only light signs of use.
Best for customers looking for the most affordable option while still getting a fully working device.
If you’re unsure which condition is right for you, please contact our team and we’ll be happy to help.
